Impact of conflict on performance productivity of an organization word count: 1478 what are the reasons for low productivity in organizations r1 and r2 organizations with effective management and policies tend to have a higher productivity than its counterparts attributing to its survival in its industry. Conflict causes members to focus less on the project at hand and more on gossiping about conflict or venting about frustrations as a result, organizations can lose money, donors and access to essential resources employee turnover organization members who are increasingly frustrated with the level of conflict within an organization may decide to end their membership this is especially detrimental when members are a part of the executive board or heads of committees.
Although some conflict in the workplace is healthy, the impact of conflict that escalates into personality clashes, warring egos and a risk of violence can have a huge impact on productivity and the bottom line – costing organizations millions of dollars. Both the two dimensions of conflict had some impact on the productivity and profit of the organization and could affect the performance of the employee these two dimensions of conflict could affect performance of the physiotherapists by influencing the performance directly.
To a very large extent, the findings of this present study concur with earlier empirical studies on conflict management and organizational performance that the use of integrative strategies in conflict management yields positive results (kazimoto, 2013obasan, 2011 and henry, 2009.
When groups of people work together, conflict is inevitable generally, conflict in any organization is uncomfortable, time consuming and counterproductive it can lower productivity in the workplace, and if left unchecked, it will get worse. The impact of conflict lost productivity poor relationships mental health problems sabotage litigation workplace violence and bullying absenteeism and / or presenteeism employee loss and turnover customer loss and impact on sales the above outcomes are only a partial list of the impact of conflict that can occur in an organization. Impact of organisational conflicts on performance there are three basic types of conflicts such as task conflict, interpersonal conflict and procedural conflict task conflict is regarded as disagreement about the substance of the discussion task conflict can be productive by improving the quality of the decisions and critical thinking processes.
Performance of the organization, they involve a third party before the conflict escalates to the point where organization performance is affected (shelton & darling, 2004)many disputes such as industrial disputes affect organization performance since there is delay in operations. A good conflict improves decision outcomes especially on task-related conflict and group productivity by increasing the quality through a constructive criticism and individual playing a devil advocate role since most task related conflict allows the exchange of ideas and assist better performance among work force. According to rivers (2005), the hidden costs of unresolved conflict in organizations are enormous and finding effective ways to manage and resolve organizational conflicts can have a significant impact on productivity and therefore, may enhance performance.